The blue layer on your ornament serves a crucial protective purpose. This layer is a scratch-resistant shield that safeguards the back of the ornament during transit or from any potential damage, such as scraping or scratching.
Simply peel this blue layer/cover off to see the real printing beneath it.
After this step, if the ornaments still got unexpected problems such as unsightly scratches, wrong prints, not as described ...
Don't hesitate to contact us with some photo references showing the issue. Our team are online 24/7 to make sure you receive the best assistance.